GDPR Policy
This GDPR Policy applies to Homelivino (hereinafter referred to as “we”). It explains how personal information is collected, used, stored, and protected when you access and use our online store. We operate exclusively online and do not provide offline sales services.
1. Scope of Application
This policy applies to information generated when you browse our website, place orders, contact us, or use other online features provided by us.
2. Information Collection Methods
We collect information only when necessary, such as when you submit an order, provide contact details, or communicate with us. In addition, Cookies may be used to ensure basic website functionality and improve stability.
3. Use and Sharing of Information
The information we collect is used solely for the following purposes:
- Processing orders and providing related services
- Responding to inquiries and offering customer support
- Maintaining website security and functionality
- Sending essential notifications with your consent
We do not disclose personal information unnecessarily, and all usage follows the principle of minimum necessity.
4. Data Storage and Cookies
Information is stored only for as long as required to provide our services. Cookies are used to enhance the browsing experience, and their use is subject to your awareness and authorization. You may manage Cookie preferences through your browser settings.
5. User Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Request deletion of information under applicable conditions
- Withdraw previously granted consent
Requests related to these rights may be submitted using the contact details below.
6. Legal Basis for Data Processing (GDPR Policy)
In accordance with GDPR policy, we process information based on the following grounds:
- Performance of a Contract: Processing orders and delivering purchased services
- Explicit Consent: Communications and informational subscriptions
- Compliance with Obligations: Accounting, tax, and regulatory purposes
- Legitimate Interests: Improving user experience and preventing misuse
7. Policy Updates
We may update this policy from time to time to reflect operational needs. Any changes will take effect once published on this page.
Contact Us
Contact Address: 340 Dixon Drive, Hewitt, TX 76643, United States
Customer Service Phone: +1 (914) 255-2826
Customer Service Email: support@homelivino.com
Service Hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00 (Australia/Sydney, AEST/AEDT)